Payment, Rebates & Cancellations (Individual Services)
All fees for service are paid in advance or concluded at the end of each session.
Payment is by cash, bank transfer or cheque as we do not have credit card facilities.
Clients with Private Ancillary Health Insurance can claim a rebate for our services.
We reserve the right to pass on the cost of cancelled appointments. Cancellations within 48 hours of appointment time will incur cancellation costs.
Customer service is our priority.
To minimise any difficulties when attending appointments, please be available on mobile and insert AccentWest Mobile 0402883543 or office phone 9481 6196, or your designated trainer's number in your mobile contact list.
Suite 11, 2nd Fl, Hubbard House,
*** Stair only entry through the car park.
Douro Place is a one-way street away from Wellington St. It is the middle of three streets off Prowse St.
All adjacent streets (Prowse, Laurence & Lucknow) are also one way. When you leave Douro Pl, you drive down Douro, left onto Prowse, left onto Lucknow to get back on to Wellington St.
**Clients can park under the building if there are two or more spaces available. Please take care parking here, as the bays are narrow.
Street parking is readily available at $3.30 per hour payable by coin or credit card.
Yellow CAT: Disembark at Bus Stop 19 at Colin St B, walk AWAY from the CBD & cross Wellington St. Walk up two blocks to Douro Pl.
Red CAT: Disembark at Bus Stop 17 at West Perth. It is about a five minute walk down Outram St to Wellington, cross over a little to the right to Douro Pl.
For more information on CAT buses, please click on the following link: www.transperth.wa.gov.au/Timetables/CAT-Timetables
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